Legal notice
Last Updated: October 20, 2025
| Seller | Leaf Aloha |
|---|---|
| Responsible Person | Shoji Terada |
| Address | The address will be disclosed promptly upon request. |
| Phone Number | +81-50-3044-5982 (For inquiries, please contact us by email.) |
| info@leaf-aloha.com | |
| Website | https://leaf-aloha.com |
| Sales Price | All prices are listed on each product page, inclusive of tax (where applicable). |
| Additional Fees |
|
| Payment Methods | Credit Card, Shopify Payments, Amazon Pay, and other payment methods specified on each sales platform. |
| Payment Timing | Payment is confirmed at the time of order. Production begins only after payment has been completed, as all products are made to order. |
| Delivery Time | Orders are typically shipped within 8–14 business days after payment. *Shipping time may vary depending on production and delivery conditions. |
| Delivery Method | Items are shipped directly from our partner print manufacturer (Gelato). Shipping carriers include FedEx, DHL, UPS, Yamato Transport, and Japan Post. All shipments include tracking information. |
| Returns & Exchanges | As all products are made to order, we do not accept returns, exchanges, or cancellations due to customer preferences. However, if an item is damaged, defective, or incorrect due to our error, please contact us by email within 7 days of delivery. After verifying the situation, we will arrange an exchange or reproduction. For details, please refer to our Return & Refund Policy. |
| Sales Quantity | As stated on each product page. Some items are limited edition or one-of-a-kind artworks. |
| Warranty | We take great care in printing and packaging. If any defects or quality issues occur, we will reproduce or replace the item. |
| Product Disclaimer | Product images are actual photographs or reproductions of the artworks; however, colors may vary slightly depending on monitor settings or lighting conditions. Natural wood frames may also vary in grain and tone. |
| Privacy Policy | Customer information is handled appropriately in accordance with our Privacy Policy. |
| Business Hours / Inquiry Response | Weekdays 10:00 AM – 5:00 PM (Closed on weekends, national holidays, and year-end holidays) |
Notes
All artworks by Leaf Aloha are produced through Print on Demand (made-to-order) manufacturing.
As these are not pre-stocked items, changes, cancellations, or returns after order placement cannot be accepted.
Shipments are fulfilled directly from Gelato’s international printing facilities in Japan, the United States, Europe, and other regions depending on the customer’s location.