Privacy policy

Privacy Policy

Last Updated: October 20, 2025

Leaf Aloha (hereinafter referred to as “we,” “our,” or “the Store”) operates this online store and website, including all related information, content, functions, tools, products, and services (collectively referred to as “the Service”), to provide customers with a carefully curated shopping experience. Our store is powered by the e-commerce platform provided by Shopify.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, purchase from, or contact our Service. By accessing or using the Service, you acknowledge that you have read and agree to the terms of this Policy.

■ Information We Collect

  • Contact information such as name, address, phone number, and email address
  • Payment and delivery information (e.g., credit card details, transaction history)
  • Communication details such as inquiries, messages, and product reviews
  • Technical information such as IP address, browser type, and cookies related to site access

■ Purpose of Using Personal Information

  1. To process orders, payments, and shipments, and to provide customer support
  2. To improve products and services, announce new items, and send promotional information
  3. To prevent fraud, ensure security, and comply with applicable laws and regulations
  4. To respond to customer inquiries and provide after-sales support

■ Disclosure of Personal Information to Third Parties

We do not disclose or provide personal information to third parties except in the following cases:

  • When sharing information with trusted service providers for order processing, printing, payments, or delivery (e.g., Shopify, Gelato, shipping carriers)
  • When required by law or government authorities
  • When we have obtained the customer’s prior consent

* We do not “sell” or “share” personal information with third parties for advertising purposes.

■ Use of Cookies and Similar Technologies

Our website uses cookies to enhance user experience and analyze site usage. The information obtained through cookies may be used for statistical analysis and optimizing advertising delivery, but will not be used or provided in a way that personally identifies users.

You can disable cookies through your browser settings, but doing so may limit certain features of the Service.

■ Security and Data Retention

We implement appropriate security measures to prevent unauthorized access, loss, alteration, or leakage of personal information. Personal data will be retained only as long as necessary to fulfill its intended purpose or as required by applicable law. When no longer needed, such information will be securely deleted.

■ Your Rights

You have the right to make the following requests regarding your personal information:

  • Request disclosure or confirmation of stored information
  • Request correction, addition, or deletion of your personal data
  • Request suspension or erasure of personal information

To exercise these rights, please contact us via the email address provided below.

■ About Shopify

Our online store is hosted by Shopify Inc., which provides the secure e-commerce infrastructure for processing orders and payments. For more information on how Shopify handles customer data, please refer to the Shopify Privacy Policy.

■ Changes to This Privacy Policy

This Privacy Policy may be updated periodically due to legal changes or service updates. Any modifications will be posted on this page with the latest “Last Updated” date clearly indicated.

■ Contact Information

Leaf Aloha
E-mail: info@leaf-aloha.com
Ginza Ohtake Residence 2F, 1-22-11 Ginza, Chuo-ku, Tokyo 104-0061, Japan